Did you know that there are over 3,000 insurance companies in the U.S.? Finding a great, affordable company can be difficult, especially when each company invests hundreds or thousands of dollars on producing ads to convince you that their product is the best. Are you interested in learning about what the best insurance companies are? Although experiences will always vary, here are three of the top rated companies, as well as the overall takeaway clients have.
USAA has some of the top customer satisfaction scores for both auto and home insurance. Although it comes highly rated, this is not a choice open to everyone, since they only sell to members of the military and their immediate families. USAA was originally founded in 1922, when a group of army officers insured each other when auto companies refused to because they thought the military was a high risk group. Today, USAA has over 9 million members.
2. American General
Although an 83% customer satisfaction rating might not seem that commendable, with this score American General actually leads the pack for life insurance and has more clients than anyone else who would recommend their service to others. On the other hand, this company misses the number one spot since customer reviews online are largely negative. In all likelihood only people with bad insurance experiences bother to leave reviews, but it is enough to give us pause.
3. Direct Insurance
Most people who need to submit Direct insurance claims do not have too many issues with the process, and this is why they often make top 10 lists for the best insurance companies. On the other hand, people dealing with Direct insurance claims who were not insured by them, but had to contact them after having an accident, reported bad clerk work and medical bills not getting paid on time owing to office incompetency.
What is the best insurance company, in your experience? Let us know in the comments.